Not being sold to
The comment we see most often is some version of "they did not push". That is deliberate, and it is the part of how we work we would least want to lose.
In their words
What Our Customers Say
We are rated 4.9 out of 5 from 95 reviews on Google. These are some of them, in our customers' own words, unedited apart from length.
4.9
Rated 4.9 out of 5 from 95 reviews on Google.
Most mentioned
What customers talk about
The themes that come up most often across our Google reviews, as grouped by Google's own topic counts.
Frame selection10 mentions
Frame styles6 mentions
Eye testing6 mentions
Customer care5 mentions
After sales4 mentions
Premium quality4 mentions
“I recently got my Ray-Ban ASAP Rocky Collection from Panorama Vision, and I could not be happier. The team made the selection process easy with honest suggestions, and the fit was perfect.”
“From eye testing to frame selection, everything was handled professionally. Great collection, friendly staff, and quick service.”
“They provided me with genuine ZEISS lenses, and the quality of the lenses, frame, and fitting was outstanding.”
“The staff was polite and knowledgeable, and helped me choose the perfect frame based on my face shape and budget, without any pressure to buy.”
“One of the best places in the entire Khandesh region, with a range from budget frames to spectacles costing over a lakh, and genuinely good value.”
“My frame broke recently and they handled it fairly and thoughtfully. Good after sales service, and they actually take care of their customers.”
“Huge thanks to the team for the quick fix. My frame was loose, and they tightened and adjusted it on the spot, free of charge.”
“Thank you to the team for the personal attention and guidance in choosing the right lenses and frame. Very impressed with the hygienic atmosphere and cozy setting.”
“I had purchased spectacles for my wife last year and was surprised to receive a call exactly a year later, reminding her to get her eyes checked. Really appreciate the follow up.”
Reading between the lines
What we take from these, and what we do not
Reviews are useful when they point at something specific. These are the specific things that keep coming up.
The after sales
Free adjustments and repairs turn up repeatedly. It is the cheapest thing we do and apparently the most noticed.
The follow-up call
We call when a recheck is due. Several reviews mention being surprised by it, which probably says more about the industry than about us.
Your turn
Form your own view
Ninety five people have already told Google what they thought of us. We would rather you came in and decided for yourself.